Ticket details
TK-SMP-SW-03
[ON SITE] Barcode scanner offline
- Impact
- Medium
- Submitted by
- person Store Manager
- Agent
- support_agent Demo Agent (mock.up)
- Category
- POS
- Opened
- 105 days open
Description
Sample ticket 3 for South Wing.
Status: on_site | Category: POS | Impact: medium | Priority: normal
Submitted via store portal demo seed.
Conversation
Messages
Chat with your support agent · Demo Agent (mock.up).
Demo Agent (mock.up)
Agent
Apr 7, 2026 2:36 AM
Agent note from Demo Agent (mock.up): triaged and tracking as on_site.
Store Manager
Store
Apr 7, 2026 1:36 AM
Store update: issue still happening after quick checks.