Summary
Ticket overview
Tap a card to view matching tickets below.
11 active · completed hidden
Your tickets
-
TK-SMP-441-10
flag Urgent[IN PROGRESS] VPN drops hourly
support_agent John Smith
60 days open · Opened May 22, 2026 4:36 AM
In progress -
TK-SMP-441-09
flag Urgent[OPEN] Handheld battery swelling
support_agent Demo Agent (mock.up)
63 days open · Opened May 19, 2026 2:36 AM
Open -
TK-SMP-441-06
flag Urgent[WAITING FOR VENDOR] VPN drops hourly
support_agent Demo Agent (mock.up)
83 days open · Opened Apr 29, 2026 8:36 PM
Waiting for vendor -
TK-SMP-441-05
flag Urgent[WAITING FOR APPROVAL] Handheld battery swelling
support_agent Marcus T.
90 days open · Opened Apr 22, 2026 4:36 AM
Waiting for approval -
TK-SMP-441-04
[ON HOLD] Report export fails
support_agent Unassigned
98 days open · Opened Apr 14, 2026 2:36 AM
On hold